(1)The Hit-Air manufacturers warranty covers the repair or replacement of items with defects in quality (not related to accidents) during the first year of ownership. Please see attached PDF for full manufacturers warranty.
(2) PEDCO, LLC offers a replacement plan that is valid within the first 3 years of ownership, for items damaged or destroyed as a result of an accident. As with all safety apparel, the severity of an accident and the ensuing damage to the apparel (not the number of incidents or a time period of use) determines if the product is re-usable or repairable. For example, the result of a single impact during the first use could, in severe accidents, destroy the item. Because of this, there is no written warranty to cover damage as a result of an accident. On the other hand, we have many customers who ( even after multiple accidents over a span of years) sustained no damage to the item or their body.
(3) PEDCO, LLC will replace the Hit-Air models listed below, in the case of severe damage as a result of an accident while on horseback. For the purposes of item replacement, the term "severely damaged" means that the airbag system is rupture, the outer fabric is frayed or damaged due to abrasion, or fabric seams are torn open.
(3a) Strap buckles that can be repaired without compromising the performance of the vest are not included.
(3b) An Accident Report is required for all items involved in accidents while on horseback. The owner of the damaged item needs to fill out the Accident Report Form. All items must be returned with the accident report form. Return / replacement of products are handled by Hit-Air Equestrian USA.
(5)Replacement policy for items involved in a horseback riding accident only, must include:
(6)Per PEDCO, LLC. Replacement policy, only one replacement will be provided for each returned item. (7) No accident replacements will be allowed for previously replaced items. Accident replacement items are not covered and will not be replaced a second time. Each new item is allowed one accident replacement.
The program is as follows: